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8. Logistics

The Logistics module maintains logistics-related configurations used when warehouse orders are dispatched through available delivery services.

8.1 Overview

The logistics module allows users to view and manage logistics providers, courier services, and postcode mappings available in the CSG system.

This module is mainly used to:

• View available logistics providers • Check courier service configurations • Verify service availability and status • Manage postcode mappings used for shipping allocation • Support order fulfillment and carrier selection

The logistics module includes:

• Logistics Provider • Logistics Service • Postcode

8.2 Logistics Provider

8.2.1 Overview

Overview screen in the CSG Customer Portal

Figure 1. Overview screen from the CSG ERP User Manual.

Navigation

The Logistics Provider page displays all logistics companies configured in the system.

Users can search and view provider information.

8.2.2 Search Filters

Users can search logistics providers by:

Field Description
Logistics Provider Logistics company name
Status Provider status

8.2.3 Logistics Provider Information

The Logistics Provider table displays the following information.

Column Description
Logistics Provider Name of the logistics company
Status Provider availability
Created By User who created the provider record
Date Created Record creation date

8.2.4 Status

Status Description
Enable Provider is available for use
Disable Provider is unavailable for selection

8.3 Logistics Service

8.3.1 Overview

Navigation

The Logistics Service page displays courier services available under each logistics provider.

Users can view service information and verify service availability.

Overview screen in the CSG Customer Portal

Figure 2. Overview screen from the CSG ERP User Manual.

8.3.2 Search Filters

Users can search courier services by:

Field Description
Courier Service Code Service identifier
Courier Service Name Service name
Logistics Provider Related logistics provider
API Status API connection status
CSG Status Service status within CSG

8.3.3 Logistics Service Information

The Logistics Service table displays the following information.

Column Description
Courier Service Code Courier service code
Courier Service Name Courier service name
Logistics Provider Associated logistics provider
API Status Courier API connection status
CSG Status Service status in CSG
Date Created Record creation date

8.3.4 Service Status

API Status

Status Description
Connected API connection is active
Disconnected API connection unavailable
Pending Connection validation in progress

CSG Status

Status Description
Enable Service is available for shipment creation
Disable Service cannot be used

8.4 Postcode

8.4.1 Overview

Navigation

The Postcode page displays postcode information used for logistics routing and service matching.

Users can search postcode records and verify delivery coverage.

Overview screen in the CSG Customer Portal

Figure 3. Overview screen from the CSG ERP User Manual.

8.4.2 Postcode Information

Depending on system configuration, postcode records may include:

Column Description
Postcode Postal code
State State or region
Suburb Delivery suburb
Logistics Provider Assigned logistics provider
Courier Service Available courier service
Status Record status

8.4.3 Usage

Postcode mappings are used to:

  • Determine delivery coverage
  • Match available courier services
  • Support shipping rate calculations
  • Assist automatic logistics allocation

Source

CSG ERP User Manual, section 8, "Logistics".